Privacy Policy
Thank you for choosing to be part of our community at BNV Homecare Agency (“BNV Homecare,” “we,” “us,” or “our”). We are committed to protecting your personal information and respecting your right to privacy. If you have any questions or concerns about this policy, or how we handle your personal information, please contact us at contact@4xv.22f.myftpupload.com.
When you visit our website, https://bnvhomecare.com, and use our services, you trust us with your personal information. We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with this policy, please discontinue use of our website and services.
This Privacy Policy applies to all information collected through our website and any related services, sales, marketing, or events (collectively, the “Services”).
Please read this policy carefully so you can make informed decisions about sharing your personal information with us.
Table of Contents
- What information do we collect?
- How do we use your information?
- Will your information be shared with anyone?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for do-not-track features
- Do California residents have specific privacy rights?
- Do we make updates to this policy?
- How can you contact us about this policy?
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when expressing interest in our services, participating in activities on the Services, or otherwise contacting us.
The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. This may include:
Publicly Available Personal Information. First name, last name, maiden name, nickname, phone numbers, email addresses, and other similar data.
Credentials. Passwords, password hints, and similar security information used for authentication and account access.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact details), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical data.
This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
2. How Do We Use Your Information?
We use personal information collected via our Services for a variety of business purposes, including:
To send administrative information to you. This may include details about products, services, new features, or changes to our terms, conditions, and policies.
To deliver services. We may use your information to provide you with requested services.
To respond to inquiries or provide support. We may use your information to answer your questions or resolve issues.
For other business purposes. This may include data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and evaluating and improving our Services, products, marketing, and overall user experience.
We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users. Identifiable personal information will not be used without your consent.
3. Will Your Information Be Shared With Anyone?
We may process or share your data in the following circumstances:
Consent. With your explicit consent for specific purposes.
Legitimate Interests. When necessary to achieve our legitimate business objectives.
Performance of a Contract. To fulfill our contractual obligations.
Legal Obligations. When required by law, governmental requests, judicial proceedings, or court orders.
Vital Interests. When necessary to investigate, prevent, or act on potential violations, fraud, threats to safety, or illegal activities.
Situations where we may share your information include:
Vendors, Consultants, and Third-Party Service Providers. For services such as payment processing, data analysis, email delivery, hosting, customer support, and marketing. We may allow selected third parties to use tracking technology to collect data about how you interact with our Services.
Business Transfers. During negotiations or completion of any merger, sale of assets, financing, or acquisition.
Third-Party Advertisers. We may allow advertisers to collect data through cookies or similar technologies to display relevant advertisements.
4. Do We Use Cookies and Tracking?
Yes. We may use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information. You can adjust your browser settings to limit or block cookies, but some site features may not work properly.
5. How Long Do We Keep Your Information?
We keep your personal information only as long as needed to fulfill the purposes in this policy or as required by law. When information is no longer needed, we delete or anonymize it.
6. How Do We Keep Your Information Safe?
We use appropriate safeguards to secure your information. However, no system is 100% secure. While we strive to protect your personal data, transmission of information to and from our Services is at your own risk. We recommend accessing our Services only within a secure environment.
7. Do We Collect Information From Minors?
By using the Services, you represent that you are at least 18 years old or the parent/guardian of a minor who is using the Services with your consent. If we learn that we have collected personal information from a child under 18, we will delete it promptly.
If you become aware of data we have collected from minors, please contact us at contact@4xv.22f.myftpupload.com.
8. What Are Your Privacy Rights?
You may review, update, or request deletion of your personal data at any time by contacting us at contact@4xv.22f.myftpupload.com
If you are located in certain regions (such as the EEA), you may also have additional privacy rights under applicable data protection laws.
9. Controls for Do-Not-Track Features
Most web browsers, as well as some mobile operating systems and mobile applications, include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will update this privacy policy to reflect that practice.
10. Do California Residents Have Specific Privacy Rights?
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the information below, and include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Services, but please note that it may not be completely or comprehensively removed from our systems.
11. Do We Make Updates to This Policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will become effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of the changes or by sending you a direct notification.
We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.
12. How Can You Contact Us About This Policy?
If you have questions or comments about this Privacy Policy, you may contact us at:
BNV Homecare Agency
Link: https://bnvhomecare.com
Email: contact@4xv.22f.myftpupload.com
How Can You Review, Update, or Delete the Data We Collect From You?
Depending on the laws of your country, you may have the right to:
Request access to the personal information we collect from you,
Request corrections or updates to that information, or
Request deletion of your information under certain circumstances.
To request to review, update, or delete your personal information, please contact us using the details above. We will respond to your request within 30 days.
SMS Privacy Policy
Your privacy is important to us at BNV Homecare Agency. This SMS Privacy Policy explains how we handle your information when you sign up for text message communication.
Information We Collect
When you opt in for SMS messages, we may collect:
- Your name
- Phone number
- Email address
- Other contact information you provide
How We Use Your Information
We may use the personal information listed above for the following purposes:
- To provide and manage our services, including scheduling appointments
- To respond to inquiries, requests, and feedback
- To send updates or other communications you have opted to receive
- To contact you by text message with offers of our services
Important: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Terms and Conditions
Sign Up for SMS Communications if You Would Like To:
- Communicate with us directly through text message if you have specific questions about your account
- Schedule appointments and receive reminders about upcoming appointments via text message
- Be alerted about new features, services, or agency updates
Opt-In
You may opt in by providing your mobile number and checking the SMS consent box on BNV Homecare web forms (e.g., Contact or Application forms), or by consenting in writing when offered by our staff.
Opt-Out
You may unsubscribe from SMS communications at any time by:
- Replying STOP to any BNV text message
- Calling us at (718) 957-8873
- Emailing us at contact@4xv.22f.myftpupload.com
Learn More or Request Help
- Reply HELP to any BNV text message
- Call us at (718) 957-8873
- Email us at contact@4xv.22f.myftpupload.com
Additional Terms & Conditions
- Message frequency may vary.
- Standard message and data rates may apply.
- Consent is voluntary and can be withdrawn anytime.
